When clicking on the payment plan option, you can choose the number of months you wish to use to pay off your entry. This can not exceed the number of months between when you enter and the month the event is. Your first payment is due immediately to secure your entry. The last payment is due 30 days before the event entry.
You will have 7 days to make your payment after the due date. If you miss a payment you will forfeit your entry.

Organising such an event has many challenges and can’t be left to the last minute. The refund policy schedule is based on certain suppliers that have been paid leading up to the preparation of the event.

Every aspect of the event is meticulously planned and synchronised with suppliers, partners, medical staff , entertainers, photographers, catering staff and assistants who need time to adapt to date not even taking in account the financial aspect, whereas most of these parties have been paid in advance to ensure their services. Without these key people and planning we cannot host a safe and enjoyable event.

Cancellations & Refunds

Should you wish to cancel your entry or any optional extras, please note the following and contact the UrbanGoat Team at info@urbangoat.co.za to have the cancellation processed.

All online substitutions made are charged at R50 per runner.
75% of the entry fee is refundable if the cancellation is done 90 days or more before the event.
50% of the entry fee is refundable if the cancellation is done between 89 and 60 days prior to the event.
No refunds 59 days or less before the event date.
Online substitutions can be done up until 14 days prior to the event at R50 per runner. Late substitutions can be done at registration at a cost of R250 per runner. (If you do a substitution your substituted participant will receive the merchandise size that was selected on your original entry)

*Entries can’t be transferred to the following year.
*No Exceptions including medical conditions and infectious diseases.
*Payment plans are only refundable if they are paid in full 90 days prior to event. *Standard refund policy applies.

Please read the full terms and conditions here: https://urbangoat.co.za/terms-and-conditions/

The Sunday meal & entertainment pass is for runners wanting to stay over the Sunday night for more live music, coffee and a breaky bun Monday morning. Most runners need to leave after the race to be back home for work responsibilities, thus we do not include a Sunday meal with the entry. You can book a Sunday meal & entertainment pass at R270 pp while you enter, or you can log in to your entry and add it to your entry. Email us at info@urbangoat.co.za if you are unable to add this merchandise item.

Yes, non-runners are welcome to book a supporter’s weekend pass and extra accommodation to join you for the weekend but keep in mind that we only have 30 supporter passes available. Supporters can join in on the fun at the coffee waterpoint stop at the old Dwarsvlei train station on Day 2 and enjoy a cappuccino on us! Be sure to book your supporters well in advance.

We also have a Kiddie Zone (three years older and above). You can enjoy your run while your kids are being looked after.

The supporter weekend passes include meals for the weekend (Saturday Dinner to Sunday lunch), use of ablution facilities, use of the chill zone, live entertainment, access to spectator points, coffee, tea, and rusks before breakfast.

Our food is sourced and made by the local community, and thus it’s difficult to cater for individual requirements. Send us an email to info@urbangoat.co.za, and we can look into how we can assist.

*Please make sure to send all dietary requests at least 2 weeks prior to the event.

A Cash bar will be available on-premises. It has a selection of cold drinks, alcohol and snacks.

Yes, walkers are most welcome. We have walkers doing the event each year as we don’t have a cut-off time.

Unfortunately, we can only get guests on the day of the start and end of the event as the venue will only be equipped and ready for use on those allocated days.

Yes, but only until 9 Jan 2024. Thereafter clothing orders are placed and no changes can be made. You can email info@urbangoat.co.za to update your shirt size.
Clothing sizes are selected during the online entry process before checking out and paying.
Please note that the new substituted participant will receive the clothing size of the initial outgoing participant, unless this is changed before 9 Jan 2024.

• Click on the event you are registered for from the home page.
• Log in to the entry system here using your ID/passport number.
• To change your personal details click on “Edit Details”.

Our routes are very well marked, but you’re welcome to run with GPS to record your run.

The complimentary standard canvas includes the following:

• Team entry | Sharing accommodation will receive 1 x Standard Canvas tent and 2 x single mattresses. 
• Solo entry | Single accommodation will receive 1 x Standard Canvas tent and 1 x single mattress. 

Please note:

*Keep in mind supporter passes are limited to 30 spots. Remember to book an additional mattress for your supporter should they be sharing with you in the standard canvas accommodation option. You can also book an additional tent if you are already sharing with a teammate.

*Ample ablutions are available. It includes a few permanent and temporary toilet and shower structures.

*You will forfeit your standard tented accommodation when you upgrade to a Comfy Canvas, Expedition Glamping tent or any other upgraded options.

*You will need to bring your bedding and pillow. This applies to the Comfy Canvas Tents and Stable Rooms.

*All Expedition Glamping tents will have bedding.

*Please note all options excludes towels. Please bring your own towels.

*Please pack your light or torch.

It’s always a good idea to have your medical aid card with you. Although the signal is not always available, it is wise to take your phone with you. It is also advisable that the 22km runners carry a camelback.

Unfortunately it doesn’t. With over 200+ tents, we won’t be able to provide power points to them all as the power supply on the farm is delicate and won’t be able to sustain the power load.

Yes, however, please bring your own chargers. Familiarise yourself with the venue map upon arrival and locate the bar in the main building. The charging station is located right next to the bar.

Theft is not really a problem in the Karoo, but if it makes you feel more relaxed, then you are welcome to do so.